Shipping Policy for ToolTopVora

Effective Date: February 11, 2025

At ToolTopVora, we are dedicated to ensuring your orders are processed and delivered promptly. This Shipping Policy outlines the terms and conditions regarding order processing, handling, and delivery. By placing an order with us, you agree to the terms detailed below.

1. Order Processing

  • Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation email once your order is placed and a shipping confirmation email with tracking information once your order is dispatched.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

Domestic Shipping (Within the United States)

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.

International Shipping

  • Delivery times vary depending on the destination and chosen shipping method, typically ranging from 7-21 business days.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the destination, weight, and size of the order.
  • Free Shipping: Free shipping promotions may apply for orders over a specified amount, as detailed on our website.
  • Shipping costs are non-refundable unless the product is defective or an error occurred on our part.

4. Order Tracking

  • A tracking number will be provided once your order is shipped.
  • You can track your order via the carrier’s website using the tracking number provided in the shipping confirmation email.
  • It is the customer’s responsibility to monitor the tracking status and notify us promptly of any delivery issues.

5. Shipping Restrictions

  • ToolTopVora does not ship to P.O. Boxes, APO/FPO addresses, or restricted locations due to carrier limitations.
  • Certain products may have shipping restrictions for international destinations due to regulations.

6. Delayed or Lost Shipments

  • While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances, such as weather conditions or carrier issues.
  • If your order is delayed or lost, please contact us, and we will assist you in resolving the issue, including filing a claim with the carrier if necessary.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  1. Notify us within 48 hours of receiving the shipment.
  2. Provide clear photos of the damaged or incorrect product and the packaging.
  3. Based on your preference, we will arrange for a replacement, refund, or store credit.

8. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping information at checkout.
  • If a package is returned due to an incorrect address, the customer will be responsible for additional shipping costs to resend the package.

9. Customs and Duties (International Orders)

  • For international shipments, customers are responsible for paying any customs duties, taxes, or related fees required by their country.
  • ToolTopVora is not liable for delays caused by customs clearance processes.

10. Order Cancellations

  • Orders can be canceled before they are shipped for a full refund.
  • If the order has already been shipped, it must be returned in accordance with our Refund and Returns Policy.

11. Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us: