Payment Policy for ToolTopVora

Effective Date: February 11, 2025

At ToolTopVora, we are committed to providing a secure and transparent payment process for all our customers. This Payment Policy outlines the terms and conditions related to payments made through our website. By completing a purchase, you agree to comply with this policy.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: PayPal, Google Pay, Apple Pay
  • Gift Cards and Coupons: ToolTopVora-issued gift cards or promotional codes

2. Payment Currency

  • All transactions on our website are processed in U.S. dollars (USD).
  • Customers are responsible for any currency conversion fees or charges imposed by their payment provider for international transactions.

3. Payment Timing

  • Immediate Payment: Full payment is required at the time of purchase. Orders will not be processed until payment is successfully authorized.
  • Pre-Orders or Custom Items: Payment for pre-orders or custom items will be charged at the time of order placement.

4. Payment Security

  • ToolTopVora uses industry-standard encryption and secure payment gateways to protect your payment details during transactions.
  • We comply with PCI DSS (Payment Card Industry Data Security Standards) to ensure the highest level of payment security.
  • ToolTopVora does not store sensitive payment details such as credit card numbers on its servers.

5. Failed or Declined Payments

  • If your payment is declined, please ensure the following:
    • Your card details are entered correctly.
    • Your account has sufficient funds.
    • Your payment method is authorized for online or international transactions.
  • ToolTopVora is not responsible for fees or penalties imposed by your payment provider due to declined transactions.

6. Refunds

  • Refunds are issued in accordance with our Refund and Returns Policy.
  • Refunds will be processed to the original payment method used during the purchase.
  • Depending on your payment provider, refund processing times may take 5-10 business days.

7. Chargebacks and Disputes

  • Customers are encouraged to contact our support team at info@tooltopvora.com to resolve any payment-related issues before initiating a chargeback.
  • Unauthorized or fraudulent chargebacks may result in account suspension and could lead to legal action.

8. Taxes and Additional Charges

  • Sales Tax: Applicable sales tax will be calculated and added during checkout based on your shipping address.
  • Customs Duties and Import Taxes: For international orders, customers are responsible for paying any customs duties, taxes, or related fees required by their country.

9. Discounts and Promotions

  • Promotional codes, discounts, and gift cards must be applied at checkout and cannot be applied retroactively.
  • Each promotional offer is subject to its specific terms and conditions, as detailed during the promotion period.

10. Invoice Requests

  • An invoice is automatically sent to your email upon successful purchase.
  • For additional documentation or detailed invoices, please contact our customer support team.

11. Recurring Payments

For subscription-based services or recurring purchases:

  • Customers will be billed automatically based on the agreed billing cycle.
  • You may cancel recurring payments at least 48 hours before the next billing date by contacting us at info@tooltopvora.com.

12. Payment Errors

  • If a payment error occurs, please notify us immediately at info@tooltopvora.com.
  • We will investigate the issue and provide a resolution, including issuing a refund if necessary.

13. Contact Information

If you have questions or concerns regarding payments, please contact us: